Privacy & Cookies Policy

1. Collection of Data

When you interact with our Maison, we may collect information including:

• Identity and Contact Data: Name, email address, telephone number, and delivery address.
• Transaction Data: Details regarding payments and the specific tableware or objects you have acquired.
• Technical Data: IP address, browser type, and location data to improve your browsing experience.

2. Use of Information

Your data is processed to provide you with a seamless and personalized experience. Specifically, we use it to:

• Fulfill and deliver your orders for our fine collections.
• Process secure payments and prevent fraudulent activity.
• Provide expert guidance through our Client Services.
• With your consent, share news of new artisanal launches and exclusive events.

3. Cookies Policy

We use cookies and similar technologies to distinguish you from other users. This helps us refine the performance of our website and tailor our content to your lifestyle preferences.

• Essential Cookies: Necessary for the website to function, such as managing your shopping bag.
• Analytical Cookies: Allow us to monitor site traffic and refine the digital journey of our clients.

You may adjust your browser settings to refuse cookies, though some features of our site may become unavailable.

4. Data Security

Louis Sanka implements rigorous technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. Access to your personal data is strictly limited to employees and partners who require it for professional purposes.

5. Your Rights

You have the right to access, rectify, or request the deletion of your personal data held by us. You may also object to the processing of your data for marketing purposes at any time by contacting our concierge.